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Factory Direct Orders

contact:

infoPic_3lazeetek.com

260 351-3274

For Purchase Orders or Invoicing

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Custom Modifications

Dear Customer,
     If you find your unit does not meet your requirements, please contact us at the factory to discuss how we can modify its operation to better suit you.

Most modifications can be done with no additional charges.

     We pride ourselves on our personalized service and commitment to you. Our goal is to help you the customer meet your needs. Please contact us if adjustments are desired.

Thank You,
Barb Kjendalen
CEO

2_Year_Warranty


Extended Warranty

     Available to the original purchaser, an extended warranty is available that can add an additional 1 – 5 years to your warranty coverage.  Use this coverage to protect your valuable equipment.  Must be purchased within 6 months of original purchase.  Available for all LaZee MouseTM & eeZee MouseTM units

Coverage Extension

Price

1 Year

$85

2 Years

$160

3 Years

$225

4 Years

$290

5Years

$355

A 5 year Extended Warranty will cover a newly purchased unit for a full 7 years.

     Warranty

     All LaZee MouseTM and eeZee MouseTM adaptive computer mouse units are warranted to the original purchaser to be free from defects in materials and workmanship for a period of Two Years, including all parts and labor.

     In the unlikely event a return becomes necessary, contact LaZee Tek to get a Return Authorization Number (RA #).   Return unit to LaZee Tek via pre-paid, insured, shipper of your choice with the RA # visible.   We strongly recommend using a service with a tracking #, as we can not be responsible for items lost during shipping.  LaZee Tek will at its discretion repair or replace the unit. This warranty cannot cover products which have been damaged or abused.  LaZee Tek will pay for  shipping costs returning unit to customers with addresses within the U.S.  Customer is responsible for all shipping & related costs when returning items to any other locations.

     Should any product improvements occur after purchasing a LaZee Tek product, just return it to to LaZee Tek as described above to be upgraded. All units under warranty will be eligible for a no-cost upgrade.  Units out of warranty will incur a charge for this upgrade.

Free Demonstrator units

     Available for a 30 day evaluation period.  Try before you buy.  The following models can be requested for this program, Subject to availability.  Limited to the US/Canada. 
Contact infoPic_2lazeetek.com to order.

  • LaZee MouseTM
    • PRO
    • SWITCH
       
  • eeZee MouseTM
    • PRO
    • SWITCH
    • CURSOR

Return Policy

     All Returns must be made within 30 days of the purchase date. The complete contents must be returned in "new" condition in the original package. An RMA must be obtained prior to shipping the merchandise back. Please call our customer service department at 260 351-3274 to obtain an RMA.  Returns within the 30 day period will incur a 20% restocking fee.  Customer is responsible for return freight and providing LaZee Tek with tracking information to verify delivery.  Insurance is highly recommended as we are not responsible for lost or damaged shipments.

     Defective items and incorrect order fulfillments do not incur a restocking fee and will be repaired or replaced within our warranty terms.  Partial, damaged or incomplete returns will not be refunded.  We reserve the right to refuse refunds at our discretion.  Shipping charges are nonrefundable.

Any returns made after 30 and prior to 60 days are subject to a 30% restocking charge.

No returns after 60 days will be accepted.

BlueBar

 

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